Customer story

How Switching to Clerri Helped a Multi-Location Practice Improve Access to Care

  • Groups DSOs
  • Platform and services
  • Patient loyalty and retention

Fenton Family Dental knew there had to be a solution out there that would help them make care more accessible for their patients and life easier for their team.

That solution? A dental membership plan powered by Clerri (formerly Kleer and Memebrsy).

  • Provide a better, more affordable coverage option for members of their community
  • Make day-to-day plan management easier for office staff, and remove cumbersome and error-ridden manual processes
  • Make it easier for patients to enroll and renew
  • Ensure that their plan was scalable as it became more popular with patients

Group Profile

5 Dentists
3 Locations
1 Members
412 Subscription Revenue

Customized plans to make care more affordable

With help from Clerri’s powerful software and team of experts, Dr. Toussaint Crawford and his team were able to build the perfect plans for their patients — providing them with the savings and value that are at the heart of Fenton Family Dental’s mission.

A user-friendly, tech-forward platform

Clerri’s powerful but easy-to-use software has made it so much easier for the Fenton Family Dental team to track payments, invite patients, enroll and manage members, and edit the plan. Plus, the automatic renewals feature has eliminated the need for multiple follow-up calls by office staff and led to increased patient retention.

A simple, modern, intuitive experience for patients

From the ability for patients to sign up from any device, in any location, using a landing page (provided by Clerri— for free!) Clerri helped Fenton Family Dental provide a simple, digital experience to make patient enrollment quick and easy.

Having the Clerri membership plan has not only been great for us at Fenton Family Dental, but also for our uninsured patients. We are so glad to have Clerri.

A scalable membership plan to improve patient access to care

Because Fenton Family Dental was able to make plan management easier, less time-consuming, and more accurate with Clerri, they’ve been able to get hundreds of uninsured patients onto their plan — patients who may have been otherwise unable to afford the care they need.

Improved patient satisfaction and loyalty plus increased treatment acceptance

Thanks to the savings and value that their plans provide patients, the practice has reported improved patient satisfaction and loyalty, as well as increased treatment acceptance. And, true to their core mission, the team loves having the freedom to provide dental care to their community, without being constrained by pricing and treatment coverage.

More than $200k in annual subscription revenue — an added bonus!

Since implementing Clerri, Fenton Family Dental successfully transitioned its previous membership plan patients to the new platform while adding many new members to their Clerri-powered plan.

See it working in a real practice.

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